Hello if its broken than Marcus and the IQ Computer Services team NEEDS to fix it. I was introduced to Marcus by my son who also knew someone who had Marcus repair a crack computer screen. For me first impressions counts. It tells me how the outcome of whatever business etc. is going to turn out. Marcus and the IQ Computer Service team fixed my computer issues RIGHT the first time. I was having issues with my hard drive and slow performance. Marcus diagnosed the issue upon speaking with him. My computer was fixed right, in a timely manner and at a great cost. I highly recommend Marcus and the IQ Computer Services to diagnose and fix all your computer needs right the FIRST time.