Prices

	Laptop	Desktop	MacBook	iMac
No Rush 5 Business Days	$199	$199	$249	$249
Regular 2-3 Business Days	$299	$299	$299	$299
Rush Same Day Before Noon/Next Day	$349	$349	$399	$399

Custom PC Builds	Pricing
Tier 1 Build- installing a motherboard, CPU processor, RAM Memory, HDD or SSD storage, and power supply PSU	$149
Tier 2 Build- installing a motherboard, CPU processor, RAM Memory, HDD or SSD Storage, power supply PSU and Operating System	$299
Tier 3 Build- installing a motherboard, CPU processor, RAM Memory, HDD or SSD storage, power supply PSU, Operating System, graphics card, and closed-loop water cooling	$399

Storage Size	Pricing
Data Backup up to 1Tb	$99
Data Backup up to 4Tb	$199

Remote Support Time	Pricing
1/2 Hour	$99
1 Hour	$199

Telephone Computer Support Time	Pricing
1/2 Hour	$99

	Bronze Managed	Silver Managed	Gold Managed
Hours (remote)	4	8	15
Hours (on-site)	5	10	15
Response (emergency)	3hrs	2hrs	1hrs
Response Time (non-emergency)	24hrs	24hrs	24hrs
Cost Per Month	$499	$699	$999

On-Site Repair	Pricing
Diagnostic	$399

	Bronze Managed Service Package-$499	Silver Managed Service Package-$699	Gold Managed Service Package-$999
1 Server 5 workstations
Proactive Site Service Monthy Vist	1 Proactive Site Service Monthy Visit	2 Proactive Site Service Monthly Visit	2 Proactive Site Service Monthy Visit
Preventative Maintenance
Performance Evaluation- server network, workstation & laptop
Remote monitoring/ maintenance
System Optimization
Software Security Updates
Virus & Spyware Protection
4 Hrs-Project Planning & Emergency Response
Repairs and Troubleshooting
Reimage/reinstall of operating system & software
Remote Desktop
Rapid Response	Standard Response	Rapid Response	Rapid Response
Business Hours	(Monday-Friday 9AM-5PM EST 3 Hr Response)	(Monday-Friday 9AM-5PM EST 3 Hr Response)	(Monday-Friday 9AM-5PM EST 45min Response)
Weekends - after hours - Holidays	1HR max	2 HR max	2 HR max
Projects & IMAC (install - move - add - Change)
Network: design - configuration - installation-software hardware/equipment
Upgrade: operating system - software - hardware & equipment
Licensed software
Manufacturer warranty on computers & equipmnent purchased through IQ Computer Services
Services over plan hours billed	$90 per hour	$75 per hour	$60 per hour
Minimum of 12-month commitment
Data backup - off site storage & disaster recovery
8 Hrs- Project Planning & Emergency Response
Repair & Troubleshooting Maintenance
Virus - spyware - Adware repair & removal
15 Hrs- Project planning & Emergency Response
Troubleshooting & Repair: Server - network - hardware & Software

Data Recovery (target hard drive or media not included) Options	Pricing
Diagnostic	$150
up to 4TB	$600-$1800

Network Installation Options	Pricing
Network strategy	$399 and up
File media & Printer sharing
Wireless network/Router installation
Test connection for proper functionally
Expand existing network with additional devices
Configure wireless network connection with ISP
Remote access capability for all connected devices
Server/workstation/network configuration
Network security & encryption
Customer Education

Hardware installation Options	Pricing
Hard Drive / Optical Drive	$49
Video / Sound Card
CD/DVD Player / Burner
Printer - Scanner - Web Cam - External Devices
Modem
Memory/RAM

New PC Set Up Options	Pricing
Connect peripherals (pc - monitor - mouse - keyboard - printer - speakers)	In Home- $399
Internet configuration	In Home - $399
Adjust system settings & user accounts
Configure outlook email account
Install antivirus/spyware protection
Proper system starts up
Software installation

Diagnostic & troubleshooting services Options	Pricing
Operating system repair	$149
System defrag
Driver & software update
Performance optimization
Provide recommendations & perform necessary hardware/software upgrades
Physical cleansing-clear hard drive - fans - ports of dust drill dirt etc.

Security-Antivirus - malware - spyware protection Options	Pricing
Virus/spyware scan	$149
Spyware/virus removal
Registry & program clean up
Redefine internet options-increased security settings - taskbar/shortcut clean-up & manager
Browser add-on
Hardware & software analysis and functionality test
Customer education

Laptop and Desktop Computer Services

Gaming PC Builds

Data Backup

Remote Support / Online Computer Help

Telephone Customer Support

Business IT Support Prices

On-Site Computer Repair

Managed IT Service Package

Data Recovery

Network Installation

Hardware installation

New PC Set Up

Diagnostic & troubleshooting services

Security – Antivirus – Malware – Spyware Protection

Customer Support

Customer Support Options	Pricing
Holiday support rates	$399
After hour/ weekend support rates	$199