Laptop and Desktop Computer Services

 No Rush 5 Business DaysRegular 2-3 Business DayRush Same Day Service Before Noon / Next Day
Laptop$149$199$349
Desktop PC$149$199$349
Macbook$199$249$349
iMac Desktop$199$249$349

Business IT Support Prices

 Bronze Managed Silver Managed Gold Managed
Hours (remote) 4815
Hours (on-site) 51015
Response (emergency)4hrs4hrs4hrs
Response Time (non-emergency)24hrs 24hrs 24hrs
Cost Per Month$399$599$899

Data Backup

Storage SizePricing
Data Backup up to 1Tb $99
Data Backup up to 4Tb $149

Remote Support / Online Computer Help

Remote Support Time Pricing
1/2 Hour$99
1 Hour$199

Telephone Customer Support

Telephone Support Time Pricing
1/2 Hour $30
1 Hour $60

On Site Computer Repair

On-Site RepairPricing
Diagnostic$199

Bronze Managed Service Package

Bronze Managed Service Package Options Pricing
1 Server 5 workstations $399
1 Proactive Site Service Visit Per Month
Preventative Maintenance
Performance Evaluation- server network and all individual workstations & laptops
Remote monitoring/maintenance
System Defrag
Software security updates
Virus & spyware protection
4 Hrs-Project Planning & Emergency Response
Repairs and Troubleshooting
Reimage/reinstall of operating system & software
Remote desktop
Rapid Response
Business hours (Monday-Friday 9AM-5PM EST 3 Hr Response)
Weekends - after hours - Holidays (1HR max)
Projects & IMAC (install - move - add - Change)
Network: design - configuration - installation-software - hardware/equipment - cable
Upgrades: operating system - software - hardware & equipment
Licensed software
Manufacture warranty on all CPUs & laptops purchased through IQ Computer Services
Services extending past 4 hours billed at $70 per hour
Minimum of 12-month commitment

Silver Managed Service Package

Silver Managed Service Package Options Pricing
2 Proactive Site Service Visit Per Month $549
Preventive Maintenance
Bronze package plus:
Data backup - off site storage & disaster recovery
8 Hrs- Project Planning & Emergency Response
Repair & Troubleshooting Maintenance
Virus - spyware - Adware repair & removal
Remote desktop
Rapid response
Business hours (Monday-Friday 9AM-5PM EST 3 Hr Response)
Weekends - after hours - Holidays (2HR max)
Projects & IMAC (install - move - add - change)
Networking: design - configuration - installation- software - hardware/equipment - cable
Upgrades: operating system - software - hardware & equipment
License software
Manufacture warranty on all CPUs & laptops purchased through IQ Computer Services
Services extending past 6 Hours billed at $60 each additional hour
Minimum of 12-month commitment

Gold Managed Service Package

Gold Managed Service Package Pricing
Preventative maintenance $899
Silver package plus:
15 Hrs- Project planning & Emergency Response
Repair & Troubleshooting maintenance
Virus - software - adware repair & removal
Troubleshooting & Repair: Server - network - hardware & Software
Reimage/Reinstall of operating system & software
Remote desktop
Rapid response
Business hours (Monday-Friday 9AM-5PM EST 45min Response)
Weekends - after hours - Holidays (2HR max)
Projects & IMAC (install - move - add - change)
Networking: design - configuration - installation-software - hardware/equipment - cable
Upgrades: operating system - software - hardware - & equipment
Licensed software
Manufacture warranty on all CPUs & laptops purchased through IQ Computer Services
Services extending past 12 hours billed at $40 each additional hour
Minimum of 12-month commitment

Network Installation

Network Installation Options Pricing
Network strategy $249
File media & Printer sharing
Wireless network/Router installation
Test connection for proper functionally
Expand existing network with additional devices
Configure wireless network connection with ISP
Remote access capability for all connected devices
Server/workstation/network configuration
Network security & encryption
Customer Education

Hardware installation

Hardware installation Options Pricing
Hard Drive / Optical Drive $49
Video / Sound Card
CD/DVD Player / Burner
Printer - Scanner - Web Cam - External Devices
Modem
Memory/RAM

New PC Set Up

New PC Set Up Options Pricing
Connect peripherals (pc - monitor - mouse - keyboard - printer - speakers) $99
Internet configuration
Proper system starts up
Software installation
Adjust system settings & user accounts
Configure outlook email account
Install antivirus/spyware protection

Diagnostic & troubleshooting services

Diagnostic & troubleshooting services Options Pricing
Operating system repair $149
System defrag
Driver & software update
Performance optimization
Provide recommendations & perform necessary hardware/software upgrades
Physical cleansing-clear hard drive - fans - ports of dust drill dirt etc.

Security - Antivirus - Malware - Spyware Protection

Security-Antivirus - malware - spyware protection Options Pricing
Virus/spyware scan $149
Spyware/virus removal
Registry & program clean up
Redefine internet options-increased security settings - taskbar/shortcut clean-up & manager
browser add-on
Hardware & software analysis and functionality test
Customer education

Customer Support

Customer Support Options Pricing
Holiday support rates $149
After hour/ weekend support rates $99

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