Laptop and Desktop Computer Services

Laptop

Desktop

MacBook

iMac

No Rush 5 Buisness Days

$199

$199

$249

$249

Regular 2-3 Business Days

$299

$299

$299

$299

Same Day Rush Before Noon/Next Day

$349

$349

$399

$399

Data Backup

Storage SizePricing
Data Backup up to 1Tb$99
Data Backup up to 4Tb$199

Remote Support / Online Computer Help

Remote Support TimePricing
1/2 Hour$99
1 Hour$199

Telephone Customer Support

Telephone Computer Support TimePricing
1/2 Hour$99

Business IT Support Prices

 Bronze ManagedSilver ManagedGold Managed
Hours (remote)4815
Hours (on-site)51015
Response (emergency)3hrs2hrs1hrs
Response Time (non-emergency)24hrs24hrs24hrs
Cost Per Month$499$699$999

On Site Computer Repair

On-Site RepairPricing
Diagnostic$399

Managed Service Package

  

Bronze Managed Service Package-$499

Silver Managed Service Package-$699

Gold

Managed Service Package-$999

1 Server 5 workstations

 Proactive Site Service Monthy Vist

1 Proactive Site Service Monthy Visit

2 Proactive Site Service Monthly Visit

2 Proactive Site Service Monthy Visit

Preventative Maintenance

Performance Evaluation- server network, workstation & laptop

Remote monitoring/ maintenance

 System Optimization

Software security updates

Virus & spyware protection

4 Hrs-Project Planning & Emergency Response

Repairs and Troubleshooting

Reimage/reinstall of operating system & software

Remote desktop

Rapid Response

Standard Response

Rapid Response

Rapid Response

Business hours (Monday-Friday 9AM-5PM EST 3 Hr Response)

(Monday-Friday 9AM-5PM EST 3 Hr Response)

(Monday-Friday 9AM-5PM EST 3 Hr Response)

(Monday-Friday 9AM-5PM EST 45min Response)

Weekends - after hours - Holidays (1HR max)

1HR max

2 HR max

2 HR max

Projects & IMAC (install - move - add - Change)

Network: design - configuration - installation-software hardware/equipment - cable

Upgrades: operating system - software - hardware & equipment

Licensed software

Manufacture warranty on all CPUs & laptops purchased through IQ Computer Services

Services extending past 12 hours billed at 

$90 per hour

$75 per hour

$60 per hour

Minimum of 12-month commitment

Data backup - off site storage & disaster recovery

8 Hrs- Project Planning & Emergency Response

 

Repair & Troubleshooting Maintenance

Virus - spyware - Adware repair & removal

15 Hrs- Project planning & Emergency Response

 

Troubleshooting & Repair: Server - network - hardware & Software

 

Data Recovery

Data Recovery (target hard drive or media not included) OptionsPricing
Diagnostic$99
up to 4TB$600-$1800

Network Installation

Network Installation OptionsPricing
Network strategy$399 and up
File media & Printer sharing
Wireless network/Router installation
Test connection for proper functionally
Expand existing network with additional devices
Configure wireless network connection with ISP
Remote access capability for all connected devices
Server/workstation/network configuration
Network security & encryption
Customer Education

Hardware installation

Hardware installation OptionsPricing
Hard Drive / Optical Drive$49
Video / Sound Card
CD/DVD Player / Burner
Printer - Scanner - Web Cam - External Devices
Modem
Memory/RAM

New PC Set Up

New PC Set Up OptionsPricing
Tier 1 Build- installing a motherboard, CPU processor, RAM Memory, HDD or SSD storage, and power supply PSU$149
Tier 2 Build- installing a motherboard, CPU processor, RAM Memory, HDD or SSD Storage, power supply PSU and Operating System$299
Tier 3- installing a motherboard, CPU processor, RAM Memory, HDD or SSD storage, power supply PSU, Operating System, graphics card, and closed-loop water cooling$399
Connect peripherals (pc - monitor - mouse - keyboard - printer - speakers)In Home- $399
Internet configurationIn Home - $399
Adjust system settings & user accounts
Configure outlook email account
Install antivirus/spyware protection
Proper system starts up
Software installation

Diagnostic & troubleshooting services

Diagnostic & troubleshooting services OptionsPricing
Operating system repair$149
System defrag
Driver & software update
Performance optimization
Provide recommendations & perform necessary hardware/software upgrades
Physical cleansing-clear hard drive - fans - ports of dust drill dirt etc.

Security - Antivirus - Malware - Spyware Protection

Security-Antivirus - malware - spyware protection OptionsPricing
Virus/spyware scan$149
Spyware/virus removal
Registry & program clean up
Redefine internet options-increased security settings - taskbar/shortcut clean-up & manager
Browser add-on
Hardware & software analysis and functionality test
Customer education

Customer Support

Customer Support OptionsPricing
Holiday support rates$399
After hour/ weekend support rates$199