Laptop and Desktop Computer Services
No Rush 5 Business Days | Regular 2-3 Business Day | Rush Same Day Service Before Noon / Next Day | |
---|---|---|---|
Laptop | $149 | $199 | $349 |
Desktop PC | $149 | $199 | $349 |
Macbook | $199 | $249 | $349 |
iMac Desktop | $199 | $249 | $349 |
Data Backup
Storage Size | Pricing |
---|---|
Data Backup up to 1Tb | $99 |
Data Backup up to 4Tb | $149 |
Remote Support / Online Computer Help
Remote Support Time | Pricing |
---|---|
1/2 Hour | $99 |
1 Hour | $199 |
Telephone Customer Support
Telephone Computer Support Time | Pricing |
---|---|
1/2 Hour | $49 |
1 Hour | $99 |
Business IT Support Prices
Bronze Managed | Silver Managed | Gold Managed | |
---|---|---|---|
Hours (remote) | 4 | 8 | 15 |
Hours (on-site) | 5 | 10 | 15 |
Response (emergency) | 3hrs | 2hrs | 1hrs |
Response Time (non-emergency) | 24hrs | 24hrs | 24hrs |
Cost Per Month | $399 | $599 | $899 |
On Site Computer Repair
On-Site Repair | Pricing |
---|---|
Diagnostic | $399 |
Bronze Managed Service Package
Bronze Managed Service Package Options | Pricing |
---|---|
1 Server 5 workstations | $399 |
1 Proactive Site Service Visit Per Month | |
Preventative Maintenance | |
Performance Evaluation- server network and all individual workstations & laptops | |
Remote monitoring/maintenance | |
System Defrag | |
Software security updates | |
Virus & spyware protection | |
4 Hrs-Project Planning & Emergency Response | |
Repairs and Troubleshooting | |
Reimage/reinstall of operating system & software | |
Remote desktop | |
Rapid Response | |
Business hours (Monday-Friday 9AM-5PM EST 3 Hr Response) | |
Weekends - after hours - Holidays (1HR max) | |
Projects & IMAC (install - move - add - Change) | |
Network: design - configuration - installation-software - hardware/equipment - cable | |
Upgrades: operating system - software - hardware & equipment | |
Licensed software | |
Manufacture warranty on all CPUs & laptops purchased through IQ Computer Services | |
Services extending past 12 hours billed at $90 per hour | |
Minimum of 12-month commitment |
Silver Managed Service Package
Silver Managed Service Package Options | Pricing |
---|---|
2 Proactive Site Service Visit Per Month | $549 |
Preventive Maintenance | |
Bronze package plus: | |
Data backup - off site storage & disaster recovery | |
8 Hrs- Project Planning & Emergency Response | |
Repair & Troubleshooting Maintenance | |
Virus - spyware - Adware repair & removal | |
Remote desktop | |
Rapid response | |
Business hours (Monday-Friday 9AM-5PM EST 3 Hr Response) | |
Weekends - after hours - Holidays (2HR max) | |
Projects & IMAC (install - move - add - change) | |
Networking: design - configuration - installation- software - hardware/equipment - cable | |
Upgrades: operating system - software - hardware & equipment | |
License software | |
Manufacture warranty on all CPUs & laptops purchased through IQ Computer Services | |
Services extending past 12 Hours billed at $75 each additional hour | |
Minimum of 12-month commitment |
Gold Managed Service Package
Gold Managed Service Package | Pricing |
---|---|
Preventative maintenance | $899 |
Silver package plus: | |
15 Hrs- Project planning & Emergency Response | |
Repair & Troubleshooting maintenance | |
Virus - software - adware repair & removal | |
Troubleshooting & Repair: Server - network - hardware & Software | |
Reimage/Reinstall of operating system & software | |
Remote desktop | |
Rapid response | |
Business hours (Monday-Friday 9AM-5PM EST 45min Response) | |
Weekends - after hours - Holidays (2HR max) | |
Projects & IMAC (install - move - add - change) | |
Networking: design - configuration - installation-software - hardware/equipment - cable | |
Upgrades: operating system - software - hardware - & equipment | |
Licensed software | |
Manufacture warranty on all CPUs & laptops purchased through IQ Computer Services | |
Services extending past 12 hours billed at $60 each additional hour | |
Minimum of 12-month commitment |
Data Recovery
Data Recovery (target hard drive or media not included) Options | Pricing |
---|---|
up to 1TB | $199 |
up to 4TB | $399 |
Network Installation
Network Installation Options | Pricing |
---|---|
Network strategy | $249 |
File media & Printer sharing | |
Wireless network/Router installation | |
Test connection for proper functionally | |
Expand existing network with additional devices | |
Configure wireless network connection with ISP | |
Remote access capability for all connected devices | |
Server/workstation/network configuration | |
Network security & encryption | |
Customer Education |
Hardware installation
Hardware installation Options | Pricing |
---|---|
Hard Drive / Optical Drive | $49 |
Video / Sound Card | |
CD/DVD Player / Burner | |
Printer - Scanner - Web Cam - External Devices | |
Modem | |
Memory/RAM |
New PC Set Up
New PC Set Up Options | Pricing |
---|---|
Connect peripherals (pc - monitor - mouse - keyboard - printer - speakers) | In Store - $149 |
Internet configuration | In Home - $299 |
Proper system starts up | |
Software installation | |
Adjust system settings & user accounts | |
Configure outlook email account | |
Install antivirus/spyware protection |
Diagnostic & troubleshooting services
Diagnostic & troubleshooting services Options | Pricing |
---|---|
Operating system repair | $149 |
System defrag | |
Driver & software update | |
Performance optimization | |
Provide recommendations & perform necessary hardware/software upgrades | |
Physical cleansing-clear hard drive - fans - ports of dust drill dirt etc. |
Security - Antivirus - Malware - Spyware Protection
Security-Antivirus - malware - spyware protection Options | Pricing |
---|---|
Virus/spyware scan | $149 |
Spyware/virus removal | |
Registry & program clean up | |
Redefine internet options-increased security settings - taskbar/shortcut clean-up & manager | |
browser add-on | |
Hardware & software analysis and functionality test | |
Customer education |
Customer Support
Customer Support Options | Pricing |
---|---|
Holiday support rates | $149 |
After hour/ weekend support rates | $99 |