High Level Of Expertise
After a Microsoft automatic update corrupted my Windows 10 virtual machine (running on my Mac), I tried a bunch of self-help solutions I found searching online forums and got nowhere after nearly a week. I was panicking and at a loss for where to turn for local IT support for my small business since very few IT support folks are familiar with Macs and virtual machines. After some online research, I discovered IQ Computer Services and reached out via their website.
I received a prompt response and after confirming that they were able to support my particular issue, I scheduled an appointment for remote support. I was thrilled with the response time, the level of expertise, and the ability to communicate with me in a patient and jargon-free manner throughout the remote session. They also checked up on me several times during the following week to make sure that everything was running again as it should.