Top Client Reviews of 2025

I had trouble building my first custom PC and brought it to Marcus. He fixed things in 2 business days for a reasonable price. He reseated my RAM sticks, installed my GPU and diagnosed a problem that kept my computer from outputting to a monitor. He even went above what I originally asked for by installing a new operating system for me and redoing the cable management to make the PC look more aesthetically pleasing. I would highly recommend iQ Computer Services for any of your computer/tech needs.
Christopher Chidueme, December 9th

iQ Computer Services is a LIFESAVER!!!!!!! Maaaan ALL of my life files, work files, kids files, family photos and more were on my hard drive. When it randomly crashed, I did not know what to do or if I would ever get the files back. I contacted iQ and they were extremely knowledgeable of the issue and confident that things would be resolved. Long story short, they restored all of my files and they gave me a brand new hard drive. All of this in a matter of a couple days. I.HIGHLY recommend them for whatever you need. They are 10/10!!!🔥🔥🙌🏽🙌🏽💪🏽💪🏽
Robert Jennings, August 31st

Great service and it’s fast. I’ve had experience with Micro Center, and I can say with certainty iQ Computer Services blows them out the water.
Temitayo Adekoya, June 5th

Top Client Reviews of 2024

I highly recommend IQ Computer services Co. They not only quickly fixed our hacked computer, but help me with buying a new computer, since mine was so outdated. When the new equipment arrived, they expertly set it up for a smooth transition. They were polite, responsive, caring and technically sound on all the service they provided.
David Brinkman, November 18th

In my time with a gaming PC I've never had anyone get it back up and running like IQ Computer Services. Places like Microcenter and Best Buy will usually just hold your device, barely keep in contact and just try to get you to buy a new one from them. With IQ it's completely different as not only was it more affordable but they didn't just fix it they replaced outdated pieces and kept me updated every step of the way providing numerous options. By the end my PC was running even better than when I first got it. I can't recommend IQ computer services enough especially if you have a gaming and don't wanna get scammed.
Marcos Jacobs, October 15th

Glad to have found this business. After Asurion and Best Buy failed or otherwise wanted to charge more for less quality, I found Marcus' company on Yelp and gave them a try. Within 2 days (earlier than promised) he called me to let me know my repairs/upgrades were completed and even gave me a heads up about an unrelated issue that wasn't on my radar. The computer now works better than when I first got it and I am a happy customer. Always glad to find a local small business that delivers what was promised and provides good service on top of that.
Russel Kemp, April 10th

Top Client Reviews of 2023

I’m a computer guy that makes my living working on a computer and I couldn’t for the life of me figure out what was wrong with my personal laptop. They did it! They got my gaming laptop functioning at TOP performance! I couldn’t be happier with their service. Professional and convenient. They’ll be my, “computer guy” going forward! Check them out!
Christopher Lyman, November 3rd

IQ Computer repaired two laptops for me. They did an excellent job at a reasonable price. They even went the extra mile to do some cleaning and replacement of missing screws that were not included in the work order. I couldn't be more pleased.
Mark Butterfield, August 23rd

Marcus has been my computer guy for several years now. In fact, he built my current pc over 7 years ago. With periodic checkups at IQ Computer services it has been running as strong as it was the day it was made.
Thanks, Marcus. iQ will always be my one stop shop for all of my computer needs.
Mick Butler, January 4th

Top Client Reviews of 2022

Called them on Wednesday, made an appointment for Thursday. Marcus came by and picked up the laptop. Friday, he came by and returned it. Is that fast or what! Highly recommend calling them. Great service is hard to come by these days. Quick turnaround at a fair price.
Luisito T., September 24th

I had a great experience using this local computer repair business! Marcus got my laptop back up and running after thoroughly cleaning the internals, applying new thermal paste to the components and ordering a replacement charger. Great communication, fast turn around time and I thought their prices were very very fair! I will be returning for more services in the future.
Phillip Dorsett, February 14th

UMD students, I would highly suggest trying this place out. I had cracked my laptop screen (HP Envy) and it was past its warranty (which sucked). I looked around for a bit and didn't see any place close that looked reliable. I was initially going to use UBreakIFix, but they were a COMPLETE ripoff. Marcus was able to replace my screen and do the work for a much more college student friendly price. It's worth checking this small business out!
Josh Little, January 6th

Top Client Reviews of 2021

Maybe it's because of the low standards I took my laptop to prior, I thought my issue was unfixable. These guys actually fixed up my laptop (Electrical and Ram issue) over the weekend! Lifesavers for a CS major trying to get his computer repaired a week before classes.
- Dagmawi Yemesgen, August 16th

I had a really great experience with IQ Computer Services. They were able to help me get my computer back up and running in no time at all. The staff was also very professional, knowledgeable, and friendly. I would recommend them for any of your IT needs!
Gladys Kirschner, May 26th

Could not have asked for better service! Their response time and work time was unbelievable. Marcus kept me up to date as to the work being done on my computer and the cost was very reasonable. Highly recommend this company for all your computer needs.
Tina Grunstra, February 14th

Top Client Reviews of 2020

IQCS performed work on-site in my home following COVID-19 protocol. They arrived on time, installed and configured my new desktop, transferred data from the old system, wiped it clean and removed it for disposal. I had received other quotes from companies that were not offering to provide the comprehensive support that IQCS did. I'm very pleased! Thank you, IQCS.
Marguerite Russell, December 10th

After a Microsoft automatic update corrupted my Windows 10 virtual machine (running on my Mac), I tried a bunch of self-help solutions I found searching online forums and got nowhere after nearly a week. I was panicking and at a loss for where to turn for local IT support for my small business since very few IT support folks are familiar with Macs and virtual machines. After some online research, I discovered IQ Computer Services and reached out via their website.
I received a prompt response and after confirming that they were able to support my particular issue, I scheduled an appointment for remote support. I was thrilled with the response time, the level of expertise, and the ability to communicate with me in a patient and jargon-free manner throughout the remote session. They also checked up on me several times during the following week to make sure that everything was running again as it should.
Jay Townsend, September 26th

Would most definitely recommend services from IQ Computer Services!!! After going through HP several times to have my computer fixed with no success, I was at the point of giving up! A friend recommended me, and my computer feels brand new!! I’m happy to have my computer. Thank you so much
Leah Scott, July 16th

Top Client Reviews of 2019

Walked-in for a minor issue with my keyboard on my Macbook Pro and got it back in two days. I will be going back to Marcus for my future computer repair needs.
Michael Chong, July 23rd

iQ Computer Services is Top Notch! Fast turnaround times, reasonable prices, and friendly, honest service! Thanks, Marcus!
Eric Trismen, April 16th

I came to IQ Computer Services by word of mouth from a happy customer in a family member. I would recommend anyone needing MacBook repairs to go to IQ Computer Services as opposed to the apple store. The outlook was bleak with the estimate I got for my sustained liquid damages at the apple store and I was seriously considering replacing rather than repairing. It was reassuring to know once I got my diagnostics done at IQ computer services that I'd be able to keep my current MacBook and get a new keyboard, touch pad and charger. Marcus was very knowledgeable and professional in conducting my repairs. I would recommend IQ computer services to anyone and I will be back (knock on wood) if I ever have any other computer repair issues. My laptop feels as good as new now! Awesome!
Deion Baker, April 15th

Top Client Reviews of 2018

Discovered IQ Computer Services from a Internet search and selected them after seeing favorable reviews. My laptop froze prior to an important meeting, I went directly to their location after the meeting. I handed them my laptop and it was fixed a couple of days later. The repair cost was reasonable, the service quick and the customer service excellent. I am using them again because I have a keyboard issue. Using them is still cheaper than purchasing a new laptop.
Gloria Constant, March 12th

Nick with IQ COMPUTER SERVICES IS THE BEST. He kept working my problem until resolved. Everything was done remotely which made it easy and faster than waiting for a home visit. I will be glad to respond to any question? Oh, the price was more than reasonable! Thanks again Nick, your the man.
Ray Kelly, February 12th

Unfortunately, hackers are real and dangerous and eventually every company will fall victim. We did. Computer was bricked. One call to Marcus late at night, and Nick was there first thing the next day. Not only was he prompt and responsive, but Nick went above and beyond the call to get us back up and running. Nick and IQ have the tools and experience to help. I couldn't be happier. We recommend Nick and IQ for value and quality. Just do it. Call them, you won't be disappointed.
David T., January 16th

Top Client Reviews of 2017

Found IQ Computer Services through a google search. They were available immediately (even on a Sunday afternoon) and were ready to provide same day service. Following a brief diagnostic, Marcus recommended a more long term fix to a hardware issue I was experiencing (cracked power supply connection on laptop casing and broken power supply cabling), ordered necessary parts and completed work thereafter. I left with a working laptop. The entire process was very transparent, with proper invoicing and payment available right away. Very professional and friendly service!
Deglel T., October 4th

This was my first experience with IQ Computer Services. They were outstanding in every way. Easy to understand for a non-techie like myself, helpful, listen to customer, and very fair prices. If the need arises, I would definitely use them in the future.
Gary Mead, August 30th

I couldn't be more pleased with the service I received from IQ Computer Services. They found that the CPU cooler had given up the ghost. They recommended a more robust cooler, which they ordered and installed. Now my system is running faster (with my Gaming). Not only did they offer to pick up my unit, but when the PC was repaired they then delivered it back to me. Though there was a charge for this service, it was greatly appreciated as I do not drive. I will definitely recommend them.
Timothy A., May 2nd

Top Client Reviews of 2016

Marcus with IQ Computer Services has been my go to person for a number of years now, he has serviced three desktop computers in my home remotely which was very helpful not having to carry my equipment to a shop outside, I also purchased a laptop from iQ Computer Services that he personally installed software that was instrumental in performing certain tasks that I needed, there are times when we all need to fix something on our computers, whether it be a simple adjustment/tune-up or a major repair, it could be that you only need to upgrade or install a virus protection...What ever the case may be' Marcus Reed is your man, his prices are very reasonable and fair and I do not believe that you will find a more dependable, qualified and knowledgeable Computer Guy.
Gene Ferrell, December 12th

Marcus and his crew are top notch, I was having issues with my laptop overheating, all other locals busy and /or stated that they would have to mail it out for part repair. He looked at it found the issue of desert sand and extra heat tap and lack of gel. within 24 hours he had it up and running faster then ever. Spoke to him on another laptop i had being slow within 48 hours weekend that is they diagnosed multiple viruses, contained cleaned , defragged and installed new security. Want an honest and fair handshake, then speak with Marcus.
Phillip W., April 16th

I was desperate for immediate help with several computer/printer problems so I first called the big, well known computer tech firms; however, I had to navigate through an 800 number, no one could come to my house the same day, and their fees were incredibly high. I then took a chance on the smaller, lesser known IQ Computer Services, and they were FANTASTIC on every measure. An actual human — Marcus Reed — answered the phone when I called, and he arranged to come to my house that same afternoon. Mr. Reed and his colleague arrived at my home at the exact time he told me they would arrive. They were very professional, knowledgeable, and kind. Mr. Reed solved all of my computer/printer problems in very little time and was very patient and helpful in answering my many questions. In addition to the great service, the fee was much lower than the fees quoted to me by the bigger computer tech firms! I was so pleased with my experience with Mr. Reed and IQ Computers Services that I plan to hire them again to help me set up more sophisticated computer capabilities. Five stars! Definitely Hire IQ Computer Services!
Nancy C., February 10th

Top Client Reviews of 2015

I have used iQ many times and I keep coming back to them with my computer needs because they are simply, the best! I typical do not have to wait and if I do, it’s only because a part needs to be ordered and even with that, the service is still exceptionally fast. My computer problems are generally resolved/fixed that same day with absolutely NO hassles. Suffice it to say that I have been EXTREMELY satisfied and every need that I had was accomplished expeditiously and always with the utmost professionalism and genuine kindness. In addition, you will not go broke either because the prices are very reasonable and I would say, can’t be beat!. I will continue to take all of my computer needs to iQ Computer Services and I highly suggest that you do also.
Wendy P., Nov 30th

Marcus takes the initiative to reach out to his clients to offer his expert knowledge and is very good at what he does. He is a pleasure to work with and offers timely service.
Wanda Kane-Harris, October 30th

Marcus is tenacious and experienced in IT issues. He WILL solve your problem. He not only goes the extra mile, he goes the extra 10 miles if that is what it takes. If you need IT help, Marcus is the partner you need. He’s your guy.
David A. Turner Jr., Jun 20th

Top Client Reviews of 2014

The moment I called Marcus was helpful. He has been since I started taking my laptop to him. He fixed my screen and did updates/repairs to the system. Then, 1 fix I thought was 1 program ended up being a different one~ therefore, Marcus had to help fix it again. He was willing to do so, too. I greatly appreciate the time and patience he took in fixing my laptop. I didn’t want to go buy a new one either; he is very professional and knowledgeable with the computer repair. I am thankful he answered when I called and was very timely in his actions. I HIGHLY RECOMMEND IQ Computer Services!!!
Lori Sisson, June 18th

I recently had a problem with the wireless internet service card inside my Dell laptop. I found several options for repair in the Alexandria, VA area – I work up here during the spring but live in Georgia, and I needed the laptop repaired quickly. I went to the local Best Buy, and the Geek Squad informed me the computer would be sent off for repairs for a minimum of three weeks. “Why,” I thought, “with a Geek Squad supposedly tech savvy right here inside your store?” Not wanting that, I looked elsewhere and found Marcus and his business, iQ Computer Services. Marcus repaired the computer in a day, plus cleaned the screen and keyboard. He also brought the computer back to where I was staying. I was very impressed with his prompt repair and delivery of the laptop. Highly recommended!
Al Coleman, June 27th

If it's broken, then Marcus and the iQ Computer Services team NEEDS to fix it. I was introduced to Marcus by my son, who also knew someone who had Marcus repair a cracked computer screen. For me, first impressions count. It tells me how the outcome of whatever business, etc., is going to turn out. Marcus and the iQ Computer Service team fixed my computer issues RIGHT the first time. I was having issues with my hard drive and slow performance. Marcus diagnosed the issue upon speaking with him. My computer was fixed right, in a timely manner and at a great cost. I highly recommend Marcus and the IQ Computer Services to diagnose and fix all your computer needs right the FIRST time.
Marie Bell, June 28th

Top Client Reviews of 2013

After a recommendation, I contacted IQ Computer Services with a broken USB drive that contained some very important files. I spoke with Marcus, who was very pleasant and knowledgeable. Despite his best efforts, he wasn’t able to fix the drive because the chip containing the data was damaged beyond repair. However, he debugged and optimized my laptop and gave me a great deal on two refurbished laptops and a new hard drive (so I never lose important files again). All are working perfectly now! He was prompt, courteous, and reasonably priced. And a veteran! Can’t go wrong here!
Lindsey Vick, June 7th

I had three computers on the fritz and called IQ Computer Services. Marcus came right over and fixed everything, and the cost was very reasonable. Don’t go to “the Geeks” and pay double! I have found a great way to solve my personal and small business IT needs.
Mark Weinstein, June 15th

I bought my computer from someone who custom-built it. It had every program that I needed to do graphic design work, and had many files that I had yet to transfer to storage. It was an incredible workhorse. Then one night, inexplicably, my workhorse of a computer simply stopped working. It would not even connect to the monitor. Fearing the worst, I found IQ Computer Services and resigned myself to perhaps having my data recovered at best. I found hope, however, in some of the reviews I read on Yahoo. So, I dropped off my modem and hoped for the best. A couple of days later, I received a phone call that not only was my data intact, but that my computer was up and running. Marcus was able to clear the system of viruses, as well as get it to run faster, and service was fast and friendly. The pricing for all of this was incredibly affordable. I recommend IQ Computer Services for all of your computer service issues.
Mick Butler, June 20th

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