I was desperate for immediate help with several computer/printer problems so I first called the big, well known computer tech firms; however, I had to navigate through an 800 number, no one could come to my house the same day, and their fees were incredibly high. I then took a chance on the smaller, lesser known IQ Computer Services, and they were FANTASTIC on every measure. An actual human — Marcus Reed — answered the phone when I called, and he arranged to come to my house that same afternoon. Mr. Reed and his colleague arrived at my home at the exact time he told me they would arrive. They were very professional, knowledgeable, and kind. Mr. Reed solved all of my computer/printer problems in very little time and was very patient and helpful in answering my many questions. In addition to the great service, the fee was much lower than the fees quoted to me by the bigger computer tech firms! I was so pleased with my experience with Mr. Reed and IQ Computers Services that I plan to hire them again to help me set up more sophisticated computer capabilities. Five stars! Definitely Hire IQ Computer Services!
Marcus and Kaela of IQ Computer Svcs, Bowie, were truly wonderful. They understood the urgency since I'm working from home, and when my desktop "died", that's where all my work was. Once I got another desktop (the next day), they took over with file transfers, removal of the SSD from old computer/installation to new computer, and, once on-site at my home, also ensured my older UPS, which was failing, was replaced. Marcus took the time to patiently check everything out, and since I can't crawl under my desk to connect "stuff", took care of that, too. I am very grateful for their help and am pleased I discovered them! i was especially pleased that they handled recycling the "old stuff", too. I highly recommend and would certainly call them again should I need computer support (and I'm hoping I won't need it, frankly!) Thank you, everyone at IQ Computer Services of Bowie!
