Marcus and his team did an amazing job on my Apple laptop. I spilled chicken noodle soup on the keyboard on Sunday evening, took it to Best Buy geek squad on Monday - who wouldn’t help me because my additional warranty period had expired. Essentially no help there. I called a few places, but IQ computer services had the best customer service. They were prompt with communication, answered my questions patiently, explained what they were doing before charging me, and gave me the best options. Due to quick response time, my laptop was saved and all it took was a cleaning at a reasonable price! I was lucky. Could not recommend IQ Computer Services more, saved my grades! IQ was able to see me quickly and resolve the issue within the day, given notice of the situation with an appointment. Nothing but good things to say about the experience. Thank you!
From our first interaction with iQ Computer Services we have been impressed. We have used them to replace a crashed hard drive and again when we needed assistance with backing up a computer and learning to navigate our Apple products. Marcus is responsive in communication and a pleasure to work with. He knows his stuff and explains what he is doing with patience and clarity, even for the non tech person. His rates are affordable and well worth it. We are so glad we found this company.
