Tag Archives: Windows 8

How You Can Downgrade From Windows 10 to Windows 7 or 8.1

Windows 10 is going around, do you want to keep it?

Windows 10 is going around, do you want to keep it?

Downgrading Made Easy

Did you upgrade to Windows 10 and don’t like it? If your upgrade was within the last month, you are able to downgrade from Windows 10 to Windows 7 or 8.1. If you decide later to go back to Windows 10, you can.

Downgrade Option Built-in

When upgrading to Windows 10 from a previous version of Windows, the old OS files are stores in a folder with the name Wondows.old.

There is a feature built-in allowing you to return to your old operating system. The stipulation is, this option is available for only one month after upgrading. There are other options available if this time has passed.

To start, press Start > Settings > Update & security > Recovery. You will notice a header named Go back to Windows X (depending on what version you previously had). Press Get started.

There will be a window asking why you are returning to the old version. After filling this in, press Next, keep note of the information and prompts, such as do not unplug your system during process. Your system will now begin to rollback, during which time it is unable to be used.

Downgrade When There is No Option Given

If you do not have the option anymore, you will need to do a fresh install of Windows 7 or 8.1 on your system. Keep in mind, doing so wipes everything from your drive. If you have a physical copy of Windows 7 or 8.1, put it into your computer. If you do not have a physical version, Microsoft Product Recovery for Windows 7 and 8.1 allows you to create one.

Next, restart your system looking for a message similar to this “press Esc to choose boot device.” The key and message might vary – F12 and F10 are keys commonly used also. To be sure it is registered, you can tap the key several times.

A menu is displayed with a list of all your bootable devices in which you can choose from. To choose the device that matches the media use your arrow keys and hit Enter. Next, follow the wizard for installation. If prompted, choose custom install – which means this is a completely fresh install. You will be asked to enter a product key, this is on installation media (if purchased separately), or with documentation for the PC (if PC came with Windows), or a sticker which is on the device. Some Window 8 PC’s you do not need to enter the key due to it being embedded in the computers firmware. In this case, it is detected automatically and allows you to install Windows without you having to enter a key.

Going Back to Windows 10

If you decide to hang on to Windows 7 or 8.1 for little longer, you can downgrade. Upgrading to Windows 10 is free for the first year. Just give it a go, but know that you have the option to use whichever you feel the most comfortable with.

Windows 10 Making Up For Window 8

Windows 10 to replace Windows 8.

Windows 10 to replace Windows 8.

Windows 10 Beta Stage

Currently, Windows 10 is in the beta stage, with hopes of release in the middle of 2015. While right now if you purchase a new laptop or PC, it will most likely have Windows 8.1 as the operating system. There are several changes Microsoft has implemented into Windows 10 compared to Windows 8. The new operating system resembles Windows 7, which so far has been the most successful of the operating systems from Microsoft yet. Windows 8 had a poor response from users in 2012, during the launch, to the point where being the number one desktop operating system was in jeopardy.

Start Menu is Back

The start menu will be back on Windows 10, which for users that are accustomed to using the older versions of Windows will make it easier to navigate. The start menu will be customizable with live tiles that will give you real-time notifications and app shortcuts. One of the reasons for poor response with Windows 8 is there being no start button.


The entire screen was taken up by apps with Windows 8, multitasking was more difficult to do, in Windows 10 this will not be a problem. You will be able to use the apps in Windows with the new operating system, which will make it easier to multitask.


A very helpful part of Windows 10 is that it will be compatible on all your devices, like tablets, phones, laptops, and PCs. All the apps for Windows 10 will be able to be used on all your devices also. There will be no need to have different operating systems on all your devices.


Cortana, is a virtual assistant from Microsoft that will be available on Windows 10 that will bring some nice features. On the task bar, next to the start button is a search box with a microphone that you tap or once the feature is activated, say “Hey Cortana”, and the virtual assistant will greet you. She will be able to set reminders, search files, or even keep track of the weather for you. The more Cortana is used the more familiar with you she will become, thus making it more useful. Cortana will be able to be used on all your devices and store all the information that are relevant facts.

Virtual Desktop

A virtual desktop will also be featured in Windows 10. This was able to be used on Windows by the use of a third-party apps. An independent work space can be made of all the things you have open. You can make a separate virtual desktop for example for gaming sites and forums, and another one for things related to work.

These are just a few features that will be implemented in the new OS, and shows that Microsoft listened to the people who use them. The upgrade for the first year will be free for users of Windows 8, 7, and Windows Phone users. So if you’re ready for a whole new look, feel and ability with a platform, this is where you’ll be able to find it.


Report Problems and Check Solutions Windows 8

Let Microsoft know where there is an error.

Let Microsoft know where there is an error.

Fix Windows 8 Problems Yourself

There are numerous problems that you might encounter with the software and programs on Windows 8. Some of these just need to restart themselves, while others might require more work on your end. If this should happen to you — you’re going to want to know what it is that you should do. You might also want to report these issues to Microsoft. That way, they will receive the problem and be able to update the system so you do not have them any longer.

Here are the ways to check for solutions to your common Windows 8 problems, as well as how to report them to Microsoft.

Report Problems and Solutions Center

Open up the Problem Reports and Solutions Center by clicking on the Start button. There, you will see the Control Panel. You will want to click on that and then System and Maintenance that is found in that panel. Click on the Problem Reports and Solutions button.

Look at the left panel and click on the Change Settings button.

Click on the Check for Solutions Automatically (this is recommended for all computers) and then click on OK. If there is a problem that is found on the system, you are going to be notified via a pop up box on your screen. They will let you know what the problem is and the necessary steps needed to solve and prevent the problem in the future. Microsoft might also let you know that they need more information in order to find or create a specific solution for your computer.

If there is a problem and there is no solution that is given to you, or you’ve already tried them all — a new pop up window is going to come on the screen. This is where it is going to ask you whether or not you’d like to send a notification to Microsoft letting them know about this problem that you’ve been having. You can either click ‘Not at this time’ or ‘OK and depending on what you’d like to do. You’re able to either send or wait it out until the next time it happens.

It is recommended that you send a notification over to Microsoft. This will better allow them to help you with the problem you’re having and even come up with solutions and fixes for the problem. Most likely it is a bug within the system that needs to be smoothed out.

How to Update Windows 8 to 8.1

How to Update Windows 8 to 8.1

Windows 8.1 is an upgraded version of Windows 8. It allows you to go to apps and play them much faster than you previously were. It was designed to help tablets and other touchscreen devices work faster than they currently do with Windows 8 on them.  Enjoy new features, like boot directly to desktop and the start button.

If you have a computer, tablet or other device that is currently running Windows 8, upgrading to 8.1 is free. It is a bit different than other updates you might have done in the past – this one comes from the Windows Store.


Usually, if your computer or device is already set up for Windows 8, then you probably do not need to do much. However, there are some things to keep in mind prior to putting 8.1 on the device.

All of your files, desktop applications, setting and user accounts will automatically switch over – but, any apps that you purchased from the Window Store will not. You’ll have to go to the store to re-download them into the system. You will not have to pay again, though. Make sure to check the compatibility to Windows 8.1 on them.

There is a scan that is done by the system before it downloads. They check to make sure that everything is ready to go and that you do not have to worry about having to do something halfway through the download. A lot of times, you’re good to go.

If you do not already use a Microsoft account to log into your computer, it is recommended that you get one before getting 8.1. This is because it can help with many of the new features such as backing everything up on your computer using the cloud, see your contacts and download apps from the store.

You’re able to continue using the computer – even as the new update installs. This means it is not going to slow you down. If you do decide to go do something else, make sure everything is saved and closed down.

Your Computer or Device

Here are some things that should be done prior to installing the updates.

  • Back up all of your files on your computer. You want to make sure you have them once you make the switch.
  • Make sure there is enough space free on the disk to ensure that you can download this upgrade. If you do not, you’re going to have to re-do your computer to clean it out.
  • Make sure that your device is always plugged in. You do not want to lose power half way in between.
  • Make sure you’re connected to the Internet for the process. If you’re not, the process could take much longer.
  • Update all of your updates. Any critical or important ones should be updated before you put the new system into your device.
  • Turn off your antivirus program just for a short time. This is to stop the program from stopping the new software from being installed.


Getting the Update

Now you should be ready to download the free update from the Windows Store.

1. Go to the Start screen and then on the Store tile.

2. Click on the Windows 8.1 update within the store.

3. Click on Download to get it started.

4. The update will then begin downloading and installing itself in the background on your computer. You can use it to do other things in the mean time.

If something happens during installation, you’re able to go back to the Store and restart the download where it left off before it was interrupted.

Time to Restart

Once the download is complete and the first phase that comes with installation is complete, then it is time to restart the device. The download and first installation phase could take anywhere from 15 minutes to a few hours depending on the Internet connection and your specific device. Before it restarts, it lets you know that you have 15 minutes to save your work and close the apps. You can let it restart on its own or choose to do it yourself.

If you’re going to be walking away from your computer while doing this process, make sure nothing important is left running. You can lose all of your work by doing this. Save all your work and close out of everything, then walk away.

Restarting the computer and waiting for it to boot back up will take longer than it normally would. This is because it is downloading the new apps and updates needed to run the new system. It can go from 20 minutes to around an hour. Just be patient – you can’t use your computer during this time.

Welcome to Your New Windows

A lot of the start screen is going to look familiar to you once you’re ready to go. You can see all of your apps in the Store and check out which ones might be new to the system.

Now is a good time to re-install any apps that were deleted during the installation of the new system upgrade.

Enjoy Windows 8.1!

If you feel this is too much of a task for you, just contact a computer repair technician at IQ Computer Services.

5 Common Windows 8 Problems and How to Fix Them

5 Common Windows 8 Problems and How to Fix Them

Fix Windows 8 Problems

There are many smaller annoyances that can get on anyone’s nerves in Windows 8. The system has that polished look, but under all that polish, you’re going to find some of the smaller things that will push your buttons. Here are some of those things and ways that you can fix them. Take control of your computer or device again, don’t let Windows 8 run the show.

1. You Don’t Want That Lock Screen

Having a lock screen on a tablet, laptop or other device that you bring around with you makes sense. Putting one on your desktop might be a bit of an annoyance. Here is how you can disable Windows 8 lock screen and get back to work once and for all.

Search for “Run”, click to open the Run Command box. You can also move your mouse down to the lower-left corner of the screen, right click in that area and then selecting Run.

Type in gpedit.msc and hit Enter. This opens the Local Group Policy Editor. You will then want to go to Computer Configuration, then to Administrative Templates, Control Panel and Personalization. Double click on Do Not Display the Lock Screen. This will open up a new window. Select Enabled and then OK.

Your lock screen should be gone now.

2. I Can’t Have POP?

Windows 8 has a lack of POP email support in their mail app. This was something that I found irritating because most email servers are use this. Their IMAP server fits the cloud better, but if you do not have an IMAP system for mail – you’re not going to be able to use it with their system.

One of the best ways to fix this problem is to download the Thunderbird email app, this is through Mozilla. You can then use it on your desktop to receive POP emails. Outlook and Gmail are both able to be ran on this system. Just create a free account with them, add your emails and you’re ready to get going.

3. Bing is Not Your Favorite Browser

No problem! A lot of people choose to use Google as their primary. However, Bing is the strong point for Windows 8 and it seems to be on just about everything that you use. Not only that, but when you click on the Bing app if you want to search for something – it pops up the Internet Explorer. This is an annoyance for some if you like to use a different browser.

Just pin the Bing website to the start screen. Then go to Bing.com, click Pin This Site on the toolbar above and then Pin to Start. This fixes it all.

4. Your Resolution is Great, But Can’t Read it

This is a problem when you’re trying to do something on your computer. The software was made to provide more friendly text and graphics to tablets and other devices, but it is not necessarily the best for a computer. The 1080p resolution is a nice additive, but it also means it is harder to read. Since it is so sharp, squeezing it into such a small place makes it harder to read.

There is a way around this, however.

Right click on the desktop – anywhere is fine. Select Screen Resolution and then click on the Make Text and Other Items Larger and Smaller. You can then personalize these items to your own liking. If you like to touch the items on the screen – if you have a touchscreen – this can make touching them much easier when you make them larger. You can also choose a text type that suits your needs from the drop down menu that is given.

5. More Than One Account?

Perhaps you have a few different accounts, some for the computer, some for your Xbox and so on. You might have points on a few of them that you’re able to use. However, Microsoft lets everyone know that you cannot merge the accounts into one account that you use for everything. Life cannot be that simple. You have to create your account and use them separately for all of the things that you’d like to do. Unfortunately, there is no way around this one. This is the one that just cannot be won.



Must Know Tips for Windows 8

10 Must Know Windows 8 Tips

Windows 8 can be daunting to the new user. There is a lot to take in that wasn’t there before. When it comes to using Windows 8, keep these Windows tips and tricks in mind, to feel more confident when it comes to navigating your way through it. Did you know that Windows 8 was originally created just for touch screens? This means that a lot of mouse moves can become confusing to the user if they do not have a touchscreen to go along with the Windows 8 on their new computer. Whatever it is that you need help with, help is most definitely on the way to let you know what should be known when it comes to using a Windows 8 computer.

Tips and Tricks for Windows 8

1. Organize Your Apps

The apps that are all on the front screen can be a jumbled mess if you do not have any sort of organization to go through. The best thing you can do is sort the apps by categories so you’re able to easily find them all. How? Drag and drop the tiles for the apps that you want to clump together into the far right hand side of the screen. Right click the group to make it a whole new category on your screen.

2. Close Apps

Closing apps is not all that it seems to be. You cannot just click and close. With Windows 8, it is much more than that. Dragging the apps to the bottom of the screen until they disappear is one way or you can use the familiar ALT + F4 keys. This helps to save on resources.

3. Personalize Your Privacy

Make sure to personalize the privacy setting on your computer since a lot of the apps and files throughout it have personal information associated with them. Click the Windows key and I and then Change PC Settings and then to the privacy tab.

4. Quick Access

The quick access menu is hiding on Windows 8, which means that you need to know how to find it! Where did it go? By right clicking in the lower left hand side of the screen, you’re then able to bring up the quick access menu where you can do some of the things you’d normally be able to do on a Start menu.

5. Picture Password

Create your very own picture password which is pretty cool. All you have to do is click the Windows button and I and then go to the Settings – Change PC Settings – Users – Sign in Options – Create a Picture Password. Choose any picture and then create points on it to remember (much easier than remembering a complex password).

6. Windows 8 Boot Up Screen

Make sure that Windows 8 boots up to the desktop and not the menu. You’re able to change the settings of how the computer boots up and where it goes by going to the start screen, typing in “schedule”, click on Task Scheduler.” This is where you will go to Triggers – New – At Log On – OK – Actions – New and then type in “explorer” in Program/Script. You can then press OK and reboot to test it out.

7. Disable All Passwords

You may not want a picture or a word password. This can be disabled by pressing the Windows key + R and then type in “netplwiz”. Make sure the box is unchecked near the top that states that the users have to enter a password on the computer to access the information. You can then click OK and enter user name and password to confirm and you’re ready to go.

8. Refresh Your Computer

Need a little refresher when the computer is running sluggish? You would normally have to back it all up and then freshly install the system and so on and so forth. However, Windows 8 can do it all for you with some clicks of the mouse. Go to Settings – Change PC Settings – General – Refresh Your PC Without Affecting Your Files or Remove Everything and Reinstall Windows – Get Started – Refresh. It just takes a few minutes and you’re set.

9. Find Your Apps, Games and Other Stuff

Finding the games folder can be pretty hard to do amongst the clutter. Right click the game icon on your Start screen and then choose the “Open File Location” that is at the bottom – this can be done with other apps as well.

10. Safety Locks for the Family

If you have kids then you want to make sure that family safety locks are installed and running. You can create a different account for the kids so nothing bad happens – like those unexpected charges to the card. Go to Control Panel – User Accounts – Family Safety and then select the account to apply it to. This setting sends reports of the activity on the account, lets you select the filtering, set time limits, also puts restrictions on apps, games and the Windows Store.


Internet Explorer 10

internet explorer 10

Internet Explorer 10

What’s New In IE10

When a conversation comes up about surfing the web with Internet Explorer there used to be few things said that were flattering. Microsoft hopes to change all that with the launch of its new Internet Explorer 10 which is available for download. Microsoft’s focus for this browser was not to completely reinvent the wheel but to make as many improvements as possible. The changes while subtle make Internet Explorer 10 the Fastest Browser on the market to date.


Internet Explorer 10 is the first browser made for Touch Screens. This new browser has two versions one for touch screens and another for standard PC. Using a touch screen you can flip ahead or back a page a with swipe of your finger. Using Windows 7 or 8 you can pin frequently visited websites to your start menu for easier access.  The Snap feature allows you to drag the window to the left or right of the screen and it snaps into place taking up half the screen. Sharing  is a breeze via social media with the share button.  Full screen mode gives you a display of one-box making tablets and touch screens easier to view.

Privacy and Performance

The privacy settings are very impressive. Now you can enable a setting that tells the website you visit Do Not Track. This prevents other sites from tracking webpages you go to online and how often you go there. One feature introduced in Internet Explorer 9 has been dramatically improved upon is the ability to utilize your Graphics Processor to render high-definition streaming video and other graphic media content from the web smoothly at blazing speeds.

With all the improvements to the Internet Explorer browser, upgrading  is definite. You may not have a choice in the matter because this new browser is pushed to your computer through Windows Update. Should you choose not to upgrade you must make sure to disable this update to prevent it from installing.

Top 5 Reasons To Wait On Upgrading To Windows 8

Windows 8

Window 8

While Windows 8 was held to be one of Microsoft’s great innovations, here are top 5 reasons it would be a good idea to wait on upgrading.

You Don’t Have A Touch Screen Computer

It is designed with mainly Touch Screen Computers in mind, which are not very widely used although they are quickly becoming the industry standard. Most people are still using a mouse and keyboard for their input needs. That is why the app based interface known as “Metro” seems to be such a hindrance for the average user.

Learning A Completely New Operating System

This is not like when Windows 7 was released and you upgraded from Windows Vista. This is a Completely New Operating System. That means almost everything has been revamped. You will have to lean how to do everything from the advanced tasks to where the start menu is located.

Start Menu Is Totally Different

The feature most used is the Start Menu. Even that has been moved and redesigned. It is no longer just a small menu that open in the bottom left hand corner of the screen. Now it actually takes up the entire screen.

Hardware And Software Compatibility Issues

Windows 8 has been known to have Compatibility Issues with either hardware or software. Mostly due to drivers not being supported for windows 8.

Bugs and Glitches

When a new operating system is release is usually has “bugs” or little glitches that can cause very annoying problems. If you wait to update to Windows 8, the manufacturer usually fixes these issues with the release of a service pack. These issues are already fixed with the current Windows 7 and Windows Vista.

When thinking of upgrading to Windows 8 these are somethings to take into consideration before making that system changing decision. If you are not ready for a big change in the view and use of your computer system then it benefit you to wait before upgrading to Windows 8. Should you choose to upgrade to Windows 8 I would recommend visiting Microsoft’s Compatibility website to assure a smoother transition to the new operating system.